Salary: £45,000 - 70,000 per year Requirements: Strong understanding of NetSuite and core business processes Proven experience in a functional support or business-facing NetSuite role Excellent communication skills with a service-first mindset Strong troubleshooting and problem-solving ability Experience creating clear documentation and training materials Responsibilities: Respond to NetSuite support requests from business users Troubleshoot and resolve functional issues within the platform Escalate complex defects and enhancement requests to the NetSuite Systems Analysts Deliver user training, guidance, and how-to support Create and maintain SOPs, training materials, and internal documentation Work with the NetSuite delivery team to ensure smooth onboarding of new business units Partner with business teams to understand operational needs Identify opportunities to improve system usage and efficiency Translate technical concepts into clear, user-friendly guidance Technologies: Support More: We are a growing organization looking for a NetSuite Business Support Analyst to provide hands-on functional support across our NetSuite platform. This remote position offers a fantastic opportunity to play a key role in supporting end-users, improving system adoption, and driving best practices across our business. Join our team and help shape the way we use our systems. last updated 12 week of 2026