Ready to take the next step in your career? Join Hales Home Care as a Care Quality Assurance Officer in Wickford and become a vital part of a passionate team dedicated to delivering outstanding care and support across the local community. Whether you're looking to progress in your current care career or bring your quality assurance skills into a rewarding new setting, this role offers the chance to make a real impact. You will work closely with the Registered Manager in preparing detailed care assessments and daily routines, auditing the branch against the fundamental standards within the Health & Social Care Act 2014, along with supporting the office and care teams in achieving the requirements within contractual frameworks and that of Hales Home Care's own policies. The ideal candidate must possess previous experience in a care setting, ideally hold Level 2 or 3 in Health and Social care or similar, a Care Certificate, have good verbal and written communication skills, competent IT use and hold a valid driving licence. Responsibilities include but not limited to: * Assessing the care and support needs of new service users and creating person centred care plans to support care delivery * Reviewing the care and support needs of existing service users, making changes to routines where necessary * Maintaining detailed and accurate records on our digital care management systems * Creating detailed, person cent...