What you’ll be doing
1. Coordinates a diverse team and creates the environment to deliver all aspects of integration and problem management to time, budget and quality targets.
2. Manages teams in the delivery of daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components
3. Monitors day to day activities to ensure all objectives are achieved, reviewing reports and statistics to unblock any issues.
4. Provides expertise within their area and shares knowledge with team to encourage self development and knowledge sharing.
5. Interacts with customers and senior internal stakeholders including project and programme managers to gather insight and feedback to inform integration and requirements and approach.
6. Manages projects involving interdisciplinary teams, adhering to policy, regulatory requirements, and standards of best practice.
7. Participates in the development and implementation of policies and procedures and ensures their conformance with information systems goals.
What you'll bring
8. Leadership experience, managing a team in a large organisation
9. Experience in a 24x7 real time, operational environment and of managing crisis / large operational incidents
10. You have had experience of working with vendors and other highly skilled technical teams.
11. Developing and Transforming Operational Process
12. You've made decisions in ambiguous situations using incomplete information or differing opinions (eg divided team loyalties or unclear deliverables).
13. You've aligned project plans and objectives with our strategy and values.
14. Excellent written and verbal communication skills.
15. Be agile.
What's in it for you
16. 10% on target bonus
17. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
18. Life Assurance Cover
19. Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment
20. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
21. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
22. 25 days annual leave (not including bank holidays), increasing with service
23. 24/7 private virtual GP appointments for UK colleagues
24. 2 weeks carer’s leave
25. World-class training and development opportunities
26. Option to join BT Shares Saving schemes
A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.