This hybrid role involves working both from home and on‑site across the region requiring flexibility to travel as needed. The position is 37.5 hours per week and includes participation in OOH (on‑call and out‑of‑hours services) including nights, weekends and occasional overnight stays for planned and unexpected maintenance activities.
As the UK’s largest fibre‑only network and its only proven wholesale challenger, CityFibre was busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service but also help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth locally and nationally.
Joining us as a Network Maintenance Supervisor
The Network Maintenance Supervisor is responsible for safeguarding CityFibre’s network infrastructure across a national area, overseeing civil and fibre construction activities. The role ensures timely, compliant delivery of maintenance and diversionary works supporting out‑of‑hours operations and emergency restoration services.
Responsibilities
* Act as the first responder and point of contact for ERS Section 81s network damages and diversionary works.
* Conduct impact assessments, manage cable migrations and coordinate with external stakeholders to meet delivery milestones.
* Perform routine asset inspections, document findings and arrange corrective actions to maintain network integrity.
* Support complex maintenance tasks and ensure high standards of safety, quality and compliance across all field activities.
What you can expect from us
You’ll receive a salary up to £43,000, a car allowance, a performance‑related bonus and a range of benefits to support your financial, physical and mental wellbeing.
We want to offer you all the support you need to thrive inside and outside of work. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, and a range of wellbeing and savings initiatives including private medical insurance and supportive family‑friendly and menopause policies.
What you’ll bring to the role
You should be adept at supervising field‑based fibre and civils maintenance, managing emergency and planned works, ensuring compliance with safety and street works regulations, and coordinating with multiple stakeholders to protect and maintain telecoms infrastructure.
Required Experience
* Proven supervisory experience in utilities or telecoms with strong knowledge of NRSWA and fibre network infrastructure.
* Hands‑on experience in OSP telecoms build including civils cabling and splicing with solid understanding of CDM regulations.
* Skilled in risk assessment, stakeholder negotiation and managing contracted engineering works under pressure.
* Proficient in Microsoft Office tools and familiar with workflow and planning software such as QGIS, Salesforce or ServiceNow.
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality, endorsed by WORK180 and partnered with Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant, Care Leaver Covenant and are a Disability Confident Leader. Working together with our Employee Communities, we are wholly committed to ensuring that our peoples’ voices are heard and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.
Additional Information
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at We want to help!
Remote Work: No
Employment Type: Full‑time
Key Skills
Robotics, HVAC, Packaging, CMMS, Maintenance Management, Property Maintenance, OSHA, Maintenance, Painting, Programmable Logic Controllers, Supervising Experience, Troubleshooting
Experience
Years: (data missing)
Vacancy
Number of positions: 1
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