Customer Service Representative - Uncapped Commission
Salary: £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Working Days and Hours:
* Monday: OFF
* Tuesday: OFF
* Wednesday: 16:30-21:00
* Thursday: 16:30-21:00
* Friday: 16:30-21:00
* Saturday: 09:45-18:00
* Sunday: OFF
If you’re a confident talker who enjoys asking questions and building relationships, then this could be the role for you. Whether you have a wealth of life experience or handle daily negotiations with family, these transferable skills can help you succeed as a sales advisor with EE. We’ll provide training on all our products and services so you can talk confidently about how we can enhance our customers’ digital lives.
This role involves engaging with customers over the phone about suitable products, without hard sales tactics. It’s a great opportunity to join our Sales Team in Merthyr.
We understand that life is dynamic, and this role is designed with flexibility in mind. We support your success by offering options such as scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Online GP access 24/7 for you and your immediate family, fully funded
* Market-leading paid carer’s leave, up to 2 weeks for those caring for family or friends
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, or adoption leave
* Discounts on EE & BT products, saving you hundreds of pounds annually
* Support for career development within EE
* Volunteering days to give back to your community
* Optional private healthcare and dental cover
Join our team for a supportive culture, tailored training, and meaningful career opportunities. What are you waiting for?
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