As the capital of Wales, Cardiff offers not only the experience of working in one of the fastest growing and most highly skilled cities in Britain but also offers easy access to the fabulous South Wales region’s coastline and countryside with worldwide standing.
Cardiff is one of the fastest growing and most highly skilled cities in Britain. We want Cardiff to be known as one of the best‑run Councils in the UK. As part of Governance and Legal Services Directorate based in County Hall, the Democratic Services Team support the Elected, Independent and Co‑opted members of the Council and contribute to the Council’s governance and decision‑making processes.
The service now operates a hybrid working model which enables employees to work flexibly from home or from an office base, depending upon service requirements.
About the job
Cardiff Council is looking for a talented individual to join the Protocol Office part of its highly regarded Democratic Services Team. This team are principally involved in providing support to the Lord Mayor of Cardiff and co‑ordinating National and local events attended by high level dignitaries.
We are looking for an individual who is enthusiastic, has experience in local government, understands the roles of the Lord Mayor and Elected Members and who is keen to join our team. The post would benefit from having a Level 4 (Advanced) from ALTE Welsh Language Framework, but this is not essential.
What We Are Looking For From You
The post holder will undertake a range of duties, including the co‑ordination of civic activities and events on behalf of The Rt. Hon. The Lord Mayor of Cardiff and Cardiff Council, liaising with a range of internal and external stakeholders, advising senior leaders and provide administrative support for the Protocol Office.
Candidates should be able to demonstrate a high standard of communication skills, both written and oral; good interpersonal and diplomacy along with an awareness of the political context of the Council and an understanding of the roles that the post holder will be supporting. The ability to prioritise work and meet deadlines, often under pressure, maintain good customer care, and to work as part of a team are essential. The successful candidate will receive appropriate on‑job training and support.
Additional information
This is a challenging and rewarding work environment, with the opportunity to build on the performance and improvement culture, working alongside people who are passionate about achieving excellence on behalf of our local communities.
While the role is demanding our flexible working policies ensure a healthy work life balance. The post is open to individuals who wish to have flexible working patterns and or working from home (some of the time), subject to meeting the needs of the service and having mutual regard to the working arrangements of existing team members.
This vacancy is suitable for post share subject to there being another suitably qualified and experienced employee/ candidate who wishes to post share
For an informal discussion on the role of the post please contact Paula Speed – Senior Protocol Officer via email to PSpeed@cardiff.gov.uk.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :
Important information you need read in order to complete your application:-
Job Category Admin / Clerical
Department Legal and Governance
Working Pattern/Contract Type Full Time Permanent
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