Job Title: Operations Assistant The Role We’re looking for a proactive and highly organised Team & Operations Assistant to help ensure my clients team is set up for success every day. You’ll be at the heart of our operations, coordinating vendors, supporting the team, maintaining a well-functioning workspace, and helping to foster an efficient and positive working environment. This is a varied, hands-on role for someone who thrives on multitasking, enjoys working with people, and takes pride in getting the details right. A keen eye for detail, a love of organisation, and a sense of ownership are essential to succeeding in this role. Operational Support Play a central role in keeping day-to-day operations running smoothly across the team Liaise directly with external vendors and service providers (e.g., suppliers, IT support, contractors) to ensure timely, high-quality delivery of goods and services Support procurement, manage office supplies and basic equipment needs, and coordinate facility tasks as required Ensure the workspace remains functional, tidy, and well-resourced, supporting productivity across the team Support the team with scheduling, travel bookings, and room coordination Work with the finance team to process invoices Team Support Provide hands-on support across departments, helping team members stay organised and focused on their priorities Coordinate recruitment logistics, including job postings, interview scheduling, and candidate communications Help onboard new hires, maintain accurate employee records, and assist with basic people ops admin (e.g., attendance tracking, documentation) Internal Culture & Events Plan and coordinate internal events, all-hands meetings, and informal team gatherings—handling logistics, comms, and follow-ups Contribute to a friendly, inclusive, and collaborative team culture through day-to-day support and thoughtful touches Qualifications Essential Strong organisational skills – able to manage multiple tasks, prioritise effectively, and maintain order in a fast-paced environment Excellent attention to detail – takes pride in getting things right the first time and spotting issues before they become problems Proactive mindset – demonstrates initiative, anticipates needs, takes ownership of tasks without being prompted, and follows through reliably without close supervision Great communication skills – clear, friendly, and professional in both verbal and written interactions Experience in an administrative or operational support role – such as office coordination, team assistance, or similar Ability to manage relationships with external suppliers and vendors – confident in coordinating logistics, following up, and holding others accountable Travel and logistics coordination – experience booking travel and accommodation for multiple stakeholders Confidentiality and professionalism – especially when dealing with employee records or leadership communications Digital fluency – competent in Microsoft Office and/or Google Workspace (e.g., Docs, Sheets, Calendar, Slides) Team-oriented approach – willing to pitch in wherever needed and support a collaborative team environment Reliable and accountable – delivers on commitments and helps keep the team running smoothly Desirable Experience in a startup or fast-growth environment – comfortable with ambiguity and evolving processes Experience in event coordination – from internal team socials to all-hands or offsite logistics Basic HR or people ops knowledge – familiarity with onboarding, interview scheduling, or employee record-keeping Familiarity with finance processes – such as tracking expenses or processing invoices Basic understanding of workplace health & safety – especially in an office-based or hybrid environment Working knowledge of tools like ClickUp, Slack, Notion, Trello, or similar productivity software Interest in company culture and employee engagement – proactively helps create a positive and inclusive environment