Job Description
About the Company
Successful Food Manufacturer
About the Role
We are recruiting a Quality Manager to join a successful global food manufacturing business based near Shepton Mallet, Somerset. Reporting into the Technical Manager, you will lead a team of four QA Officers and take responsibility for maintaining and continuously improving food quality and food safety standards across the site. This is a hands-on, factory-focused role requiring strong food quality expertise, excellent people management, and a passion for developing and coaching teams.
Responsibilities
* Lead, manage, and develop a team of four QA Officers
* Maintain and improve the site Food Safety and Quality Management Systems
* Ensure compliance with BRCGS, HACCP, GMP, customer, and legal requirements
* Oversee all quality activities from raw material intake through to finished product release
* Drive investigations, root cause analysis, and corrective/preventive actions
* Lead internal audits and support customer and third-party audits
* Work closely with production teams to resolve quality issues and improve processes
* Manage customer complaints and ensure timely, effective resolution
* Monitor and report quality KPIs, identifying trends and improvement opportunities
* Champion a strong food safety and quality culture across the factory
Qualifications
* Proven experience in a Quality or Technical role within food manufacturing
Required Skills
* Strong knowledge of food safety and quality systems (BRCGS, HACCP, GMP)
* Excellent people management and people development skills
* Confident working in a factory-based, fast-paced manufacturing environment
* Strong problem-solving, communication, and organisational skills
Preferred Skills
* None specified
Pay range and compensation package
Salary: £45,000 - £50,000 per annum plus excellent benefits
Equal Opportunity Statement
We are committed to diversity and inclusivity.