Full Time, Permanent
We are seeking a committed and professional Marine Services Officer to support the safe, efficient and effective operation of the City Docks Estate. You will contribute to the daily management of quaysides, waterways and associated infrastructure, ensuring compliance with statutory requirements, including Harbour Acts, Byelaws, and established safety procedures.
The role provides critical front-line operational support across the docks, including undertaking patrols, delivering tidal operations, operating bridges and equipment, and responding to emergency situations. The Marine Services Officer will assist in maintaining high standards of service delivery and ensuring the continued safe use of the harbour environment by all users.
Key Responsibilities
* Undertake daily operational tasks to ensure the smooth running of the Marine Services Section.
* Ensure compliance with all Harbour Acts, Byelaws, safety systems and procedures.
* Maintain high levels of user satisfaction, with a target of 85% or above.
* Provide an operational presence as part of a shift rota, including unsocial hours, weekends and bank holidays.
* Identify, report and advise on day‑to‑day operational issues within the City Docks Estate.
* Assist Marine Services Supervisors in coordinating leisure, event and recreational use of the water space.
* Operate all plant and machinery required for tidal operations, and contribute to light maintenance of equipment and installations to ensure they remain in good working order.
* Operate bridges and other key installations within the City Docks.
* Provide operational cover at Netham Lock as required.
* Respond promptly and appropriately to emergency situations, including water‑based incidents and situations involving individuals in crisis.
Additional Requirements
* A suitable level of physical fitness, including the ability to work from small boats.
* The ability to swim.
* Willingness to work shifts, including evenings, weekends, bank holidays and other unsocial hours.
* Ability to manage challenging and sensitive situations, including responding to individuals in mental health crisis and undertaking rescue actions where necessary.
* Commitment to undertaking all required training relevant to the role.
* Flexibility to accommodate changes in work schedules at short notice, particularly during tidal operations.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high‑profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.
Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
What We Offer
* A unique and dynamic working environment within a historic and operational harbour.
* Opportunities to develop specialist maritime and emergency response skills.
* The chance to play an important role in ensuring the safety, operation and reputation of the City Docks.
How do I apply?
If you share our passion and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.
Disability Confidence
We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.
EEO Statement
Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.
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