Our client, a leading global organisation, is currently recruiting for an IT Support Engineer to join their team on a full time, permanent basis.
Key duties will include:
* Ensuring all service desk requests are prioritised correctly
* Reviewing support requests in a timely manner
* Troubleshooting a range or IT issues
* Handling requests via phone, web and in person
* Working with team members to share knowledge
* Contribute to IT projects
* Updating documentation, where required
The successful candidate will have:
* Awareness of ticketing systems
* Excellent communication skills
* A passion for problem solving
* Strong customer service ethic
* Experience working to deadlines
* Willingness to learn
If this role looks like your next challenge, please contact Jamie ASAP or apply via this advert
We endeavour to reply to every candidate, every time but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.