TQR are working exclusively with a Manufacturer based in Devon to recruit A Project Manager at the start of a growth journey for the business. As Project Manager, As Project Manager, you will be responsible for the successful planning, coordination, and delivery of customer projects from order through to installation and handover. You will act as the central point of control and communication for each project, bringing together design, manufacturing, logistics, installation, and customer stakeholders to ensure projects are delivered on time, within budget, and to the required quality standards.
Key Responsibilities:
Project Delivery & Coordination:
* Manage customer projects from initial handover through to installation and completion.
* Develop and maintain clear project plans, timelines, and milestones.
* Set up and manage projects accurately within the CRM system, ensuring information is clear, concise, and up to date.
* Coordinate internal teams including design, production, logistics, and installation.
* Ensure project deliverables meet quality standards and customer expectations.
* Request stage invoices in line with the agreed project quote.
* Share relevant paperwork, manuals, and documentation with customers at the appropriate stages.
Customer & Stakeholder Management:
* Act as the main point of contact for customers throughout the project lifecycle.
* Lead project meetings with customers and internal stakeholders.
* Track project progress and provide regular, clear updates to customers.
* Respond promptly and professionally to customer correspondence.
* Handle customer projects with care, attention to detail, and a strong service mindset.
* Carry out occasional site visits to meet customers and review installation progress.
Risk Issue & Performance Management:
* Anticipate and manage risks, delays, and challenges related to project delivery.
* Offer practical solutions to issues and escalate where project deadlines or quality may be impacted.
* Monitor installation progress and coordinate surveys, cleaning, and inspections of completed installations.
* Attend regular team meetings to support project success and raise concerns early.
* Lead or participate in project wash-ups, sharing lessons learned and improvement opportunities.
Communication & Collaboration:
* Work collaboratively with cross-functional teams to gather requirements and develop project plans.
* Communicate clearly and effectively with customers, suppliers, subcontractors, and internal teams.
* Maintain strong working relationships that support smooth project delivery.
* Positively contribute to The Play Company’s culture through engagement, reliability, and professionalism.
Essential Experience, Skills & Candidate Attributes Required:
Proven experience in a Project Manager or Project Coordinator role coupled with experience managing varied projects.
Strong customer-facing experience.
Confident problem-solver with a calm, solutions-focused approach coupled with the ability to prioritise workload and meet deadlines.
Proactive, self-motivated, and accountable.
Positive, can-do attitude.
Resilient and adaptable in a fast-paced environment.
Professional, reliable, and customer-focused.
Team-oriented, while comfortable working independently.
Excellent communication and interpersonal skills coupled with Can-do approach and excellent work ethic
Ability to work Monday to Friday, with flexibility to support differing time zones Work pattern – Monday to Friday with occasional weekend work
IT Literate
Health and Safety aware
What’s on Offer:
Competitive Salary.
Healthcare.
Pension Scheme.
Additional Day’s leave for your Birthday.
Company Mobile phone and IT equipment.
If you are an experienced Senior Project Manager and are looking for a new challenge, please submit an up to date CV by using the ‘apply’ button below.
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