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One Stop - Customer Service Assistant, Stotfold
Client: One Stop
Location: Stotfold, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: af761ab77187
Job Views: 4
Posted: 02.05.2025
Expiry Date: 16.06.2025
Job Description:
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. In this role, you will work in a fast-paced retail environment where no day is the same. Your responsibilities include providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance. You will also contribute to creating a safe and welcoming environment for both customers and colleagues.
You will be Responsible For:
* Serving customers with passion and pride, delivering natural service.
* Encouraging customer feedback through surveys.
* Working across various store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety and following training.
* Participating in seasonal, community, and charity events.
* Understanding store performance and contributing to profit.
* Living our values, making everyone feel welcome, and following policies.
* Clocking in and out accurately.
* Following security procedures and wearing safety equipment.
* Following the 'think 25' policy when serving age-restricted products.
* Responding promptly to assistance calls and explaining actions to customers.
* Maintaining a clean, organized store environment.
* Potentially managing the store during shifts in absence of supervisors.
* Following all training to ensure safety and legality.
If applicable, duties include Post Office operations, requiring background checks.
Flexible Working:
We support flexible working arrangements to accommodate different life circumstances. Discuss your needs during the application process.
Core Purpose:
Serving our customers, communities, and planet better every day.
Values:
* Customer-centric approach
* Respectful treatment of each other
* Working as one team
* Making things easier
About us:
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, cash machines, and vending solutions. As a Tesco subsidiary, we have dedicated support centers and distribution networks.
Note:
Applicants must be above school leaver age. Benefits include discounts, savings schemes, health services, and flexible working options.
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