Area Coordinator
* Starting salary: £26,416
* 12 months FTC to start with
* Ashford, Kent – Free Parking
* Full-time, Permanent
* Monday to Friday: 08.30 to 17.30
* Hybrid – 2 days in the office 3 WFH (after training)
* Applicants MUST DRIVE, due to location of the office (10 min drive from Ashford town centre)
My client provides award-winning telecare and assistive technology to clients nationwide, looking to hire an additional Area Coordinator to join their dedicated HO team located in Ashford.
You will be joining a friendly, professional team in this fast-paced varied role which where you will role where you will be able to use your excellent customer service, communication, organisation and administrative skills.
You will be responsible for general administration and customer support for client contracts including handling client telephone queries, contacting service users to arrange engineers' appointments, installations, collections, and fault calls, ensuring all diaries and databases are maintained accurately and efficiently.
The Area Coordinator will be responsible for scheduling the Engineer team's diaries, liaising with the team to ensure all is organised and on track to meet deadlines effectively.
What you will bring:
* Excellent attention to detail, understanding the importance of accurate data entry, administration, appointment scheduling.
* Confident and polite telephone manner.
* Assertive, able to work quickly and efficiently in a busy, fast paced environment.
* Strong MS / computer skills
* 2 + years' experience administration experience, call centre, reception work will be an advantage, however full training will be provided.
* It is essential that you have a positive can-do attitude and excellent team and work ethics.
* Being an ambassador for the business, a professional approach is essential!
Benefits:
* A business that provides a feel-good factor in all you do!
* Company pension
* Cycle to work scheme
* Free on-site parking
* Health & wellbeing programme
* Sick pay
* Store discount