ThisgrowingandsuccessfulSoftwareconsultancyarelookingfor: TheApplicationSupportSpecialistwillberesponsibleforassistingthegrowingcustomerbasewithtechnicalandoperationalqueriesacrossawiderangeofbusinessprocesses. Yourdutieswillincluderespondingtosystemoperationinquiries,documentingtheissues,andworkingtowardstheoptimalsolution. Therightpersonforthisrolewillhaveadeepinterestintechnologyandwillutilisecreativethinkingandproblem-solvingskillstoaddressissues. SkillsandAbilities Apersonthathassomeofthefollowingskillsandabilitieswouldbeatadistinctadvantage: Asystematicapproachtoproblemsolvingwithstronganalyticalskillswithacandoattitude. Mustdemonstrateinitiative,withtheabilitytoworkindependentlyoraspartofateam. Excellentcommunicationskillsandafriendlyempatheticmanner. Abilitytoworkunderpressureandmanagecustomerexperience. Strongwrittenandverbalcommunicationskillswiththeabilitytotranslatebusinessrequirementsintotechnicalinformation. PreferredQualificationsandExperience Apersonapplyingforthisrolemusthave: adaytodayworkingknowledgeofAccounting,ERPorBusinessManagementSoftwaresystemsOR aDegreeorthirdlevelqualificationinComputerScience,AccountingorBusiness. ORagoodknowledgeoffinancialandmanagementreporting&afinancialacumen. Experienceinanyofthefollowingisdesirablebutnotessentialastrainingwillbeprovided: StrongknowledgeofDatabases,likeSQLServer,MySQLincludingSQLscripting&SQLAdminStudio. WorkingknowledgeofFTP/SFTP,SSLCerts,RESTAPI,SOAP,SoapUI,Postman,Excel,andCSVfiles. Experienceinrelevantbusinesssoftware3rdPartyIntegrations,EDI,Logistics,WarehouseManagement,CRM,E-Commerce,BusinessIntelligence. DaytodayworkingwithAccounting,ERPorBusinessManagementSoftware. Agoodknowledgeoffinancialandmanagementreportingorfinancialacumen. BenefitsandCulture Theirperfectfitethosextendstotheirpeople,ensuringthattheroles,environment,benefitsandprogressionpathsaregearedtowardyourprofessionalandpersonaldevelopment. Asnoted,peopledrivetheirculture.TheiriSocialgrouporganisesanumberofsocialeventsandactivitiesthroughouttheyear,suchassummerBBQs,golfoutings,charityhikesandmore. Inadditiontoacompetitivesalaryandarobustsocialcalendar,theyofferagreatrangeofbenefitsincluding: Healthcare: Yourhealthandwell-beingmattertothem.Theyofferprivatehealthcaretoallemployees. Flexibility:Their flexibleworkingplanhelptomanageabetterwork-lifebalance. PensionPlan: Theycontributeupto3%ofanemployee'ssalary,helpingyouplanforthefuture. ExerciseReimbursement: Whetherit'sagymoragolfclubmembership,theysupporttheeffortsoftokeepactive. Holidays: 25daysofpaidleave,plusallUKBankHolidays