Main duties and responsibilities
Actively pursue current and overdue debt whilst maintaining positive relationships by communicating professionally and amicably with our customers
Monitoring debtor balances and ensuring timely collection of payments.
Investigating and resolving queries.
Providing regular updates on debtor statuses to all levels within the organisation
Cash allocations on the finance system.
Being self-motivated and able to plan your time effectively.
Actively assist with all billing processes
Provide support to the finance team as needed
Knowledge, Skills and Experiences
Previous experience in a credit control role (3 + years)
Proficient in Microsoft Office (Outlook, Excel and Word).
Always be professional and courteous.
Ability to develop and maintain relationships with all clients.
Strong interpersonal skills focussing on teamwork with people at all levels
Solution Orientated and a good problem solver
Ability to adapt and be flexible within the work environment
Strong attention to detail
Experience in using financial systems (e.g., Sage, SAP, Oracle, or similar).
What we have to offer
Salary depending on experience.
Enhanced Pension Contribution
Free Parking
Supportive and Friendly Team Environment
Working Monday to Friday, 37.5 Hours, 8am to 4.00pm
Holidays - 23 days plus 8 days bank holidays
Regular company socials
Staff Referral
Employee of the month- voucher
Birthday- Voucher