Senior Support Officer
£15.84ph
ASAP start date until July 2025
35 hours per week Monday to Friday
Offices based in Farnham House, Stevenage
Hybrid working will be availableWe are looking for an enthusiastic and flexible Senior Support Officer with good communication skills, to work as part of a team in Stevenage. You will provide a full range of administrative and office duties to a high standard including updating, improving and managing computer databases, spreadsheets and management information systems, answering phone and email queries, processing invoices and timesheets and managing a small staff team.
Main duties:
Data input and investigations/system interrogation of an enquiry with the aim to response first time
Compile response based on information from the internal system or various teams and send to residents
Work with internal partners and contractors to get the up-to-date information to provide information
Ability to provide ad hoc reports and data analysisCandidates will have:
Communication Skills (Including Verbal, written, interpersonal)
Conflict resolution
Critical Thinking and problem solving
Problem Solving Skills
Adaptability
Multitasking
Technical Proficiency - IT Skills
Any highways Knowledge would be idealThis role will be handling a wide range of questions and complaints from MP's, residents and local members in the local area.
If this is of interest, apply today!
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