IT Trainer
* Contract Type: 18-month fixed-term
* Location: London Office / Hybrid
* Salary: £35,000 DOE
This role is crucial for enhancing productivity, supporting the use of new technology, and enabling a high level of digital literacy across our team. The successful candidate will design, develop, and deliver high-quality technical/ systems training to all staff.
Day-to-day of the role:
Training Needs Analysis and Design:
* Conduct IT Training Needs Analysis (TNA) to identify skills gaps and development requirements.
* Design and develop training programmes, materials, and documentation for various software and systems.
* Collaborate with IT and HR colleagues to align training content with organisational objectives.
Training Delivery:
* Deliver training sessions using various methods such as in-person sessions, team exercises, one-to-one coaching, and virtual webinars.
* Cover topics including Microsoft Office 365 suite, Dynamics 365 CRM, data management principles, UK GDPR, and cyber security best practices.
Evaluation and Administration:
* Monitor and evaluate the effectiveness of training sessions using feedback surveys and assessments.
* Manage training metrics reporting and maintain accurate training records.
Requ...