Location: Southampton - Hybrid working
Salary: £40,000 - £42,000 per year, with salary uplifts within the first 12 months.
Schedule: Full time and Part time opportunities. Monday – Friday, no nights or weekends.
What You’ll Do as a Functional Assessor
* Speak with customers by phone, face to face or online.
* Carry out functional health assessments and gather accurate, detailed information.
* Consult with treating healthcare professionals where appropriate.
* Produce fair, high‑quality reports on behalf of the Department for Work and Pensions.
* Use your observational, communication and note‑taking skills to ensure every customer is treated with care and respect.
Does this sound like you?
* One year of post‑registration experience as a Nurse (RGN, RMN, RNLD), Occupational Therapist, Physiotherapist, Paramedic or Pharmacist.
* Full registration with a relevant UK regulatory body (NMC, HCPC or equivalent), with an active PIN and no restrictions.
* Strong communication and listening skills, with the ability to write concise, accurate reports.
* Good IT skills and the ability to work efficiently under time pressures.
Vetting and Checks
All our Functional Assessors must successfully complete the full pre‑employment security screening process, including an Enhanced DBS check, before starting in role.
What We Offer
* 25 holidays plus bank holidays (option to buy up to five additional leave days each year).
* Contributory pension scheme up to 6%.
* Hybrid working opportunities – work from home and assessment centre.
* Training Bonus: a one‑off 5% bonus upon becoming an approved assessor with the DWP.
* Quarterly Bonus: 10% performance‑based bonus scheme, once you’re an approved Functional Assessor.
* Financial incentives for additional skills developed in role.
* Reimbursement for professional subscription fees and support with revalidation.
* Comprehensive training programme before undertaking assessments independently, with CPD opportunities, funding for qualifications and apprenticeships, mentoring and internal progression.
* Health and wellbeing support: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, 24/7 access to a virtual GP service.
* Discounts across around 1,000 retailers.
Our Inclusive Recruitment Commitment
We prioritise your skills and potential and champion equal opportunities for all.
* Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview.
* Ban The Box: We support fair access for those with unspent criminal convictions.
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