Law Graduates Wanted!! Join Our Team as a First Response Advisor! Are you ready to embark on a rewarding career in the legal industry? We are a dynamic law firm specialising in personal injury, housing disrepair, and conveyancing, with an office located in the heart of Newcastle. We are currently seeking a passionate and dedicated First Response Advisor to join our team in Newcastle upon Tyne. What We Offer: A permanent position in a supportive and thriving work environment. A chance to make a real difference in people's lives by providing essential legal guidance. Hybrid working Your Role: As a First Response Advisor, you will be the first point of contact for clients seeking assistance. Your responsibilities will include: Engaging with clients via phone, email, and in-person, providing a warm welcome and professional support. Assessing client needs and directing them to the appropriate legal services. Maintaining accurate records of client interactions to ensure seamless service delivery. Collaborating with our talented team of legal professionals to enhance client experience.Who You Are: We are looking for someone who is: Enthusiastic and approachable: You genuinely enjoy helping people and have a knack for making clients feel at ease. Detail-oriented: You understand the importance of accurate information and documentation. Excellent communicator: Your verbal and written communication skills are top-notch, making yo...