Job overview
We are recruiting for Porters who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
An opportunity has arisen within the Portering team at East & North Hertfordshire NHS Trust for a general porter to join our team at Lister Hospital. You will need to be flexible as we are a 24/7 department 365 days of the year.
Previous experience in a hospital is desirable but not essential as full training will be provided.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The Porter will move patients by bed, wheelchairs, and trolleys, change medical gases, collect blood products, take specimens to the pathology lab, take deceased to the mortuary and full training will be provided.
You will be familiar with appropriate Health and Safety Policies and Procedures.
The successful candidate will co-operate with the Trust in maintaining suitable standards of Health and Safety including adhering to all Trust Policies and Procedures, always work in compliance with rules and working practices.
Th post holder is required to participate in training as appropriate and put your skills and knowledge into practice. Training will be identified and carried out to fulfil the requirements of this job description
You may also be required to fulfil other duties as appropriate to the grade that may be determined from time to time.
Working for our organisation
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
The Lister Hospital, Stevenage
New Queen Elizabeth II (New QEII), Welwyn Garden City
Hertford County, Hertford
Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation, and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Previous Experience
Essential criteria
* Previous experience of working in a related field.
Skills / Ability / Knowledge
Essential criteria
* Must possess good interpersonal skills and be able to demonstrate an ability to communicate at all levels.
* Must have the ability to remain positive and constructive even under pressure.
* Must be confident in giving advice to service users and able to deal calmly and effectively with complaints
Desirable criteria
* Knowledge of Health and Safety requirement
Qualifications/Training
Essential criteria
* English language & maths to GCSE level or equivalent
* Willingness to undertake training necessary for the role
Desirable criteria
* Qualifications credits framework (QCF) or NVQ level 2
Other Requirements
Essential criteria
* Understanding of, and commitment to, equality, diversity and inclusion
* Role model our Trust values every day
Our values
We want our staff to believe in, demonstrate and live our values in everything we do.
Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.
Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.
Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
Committed to our Community
East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .
We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.
We are proud to be a Disability Confident employer and achieved our status in 2019.
We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net
We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.
We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.