The Role We are looking for a Volunteer Lead to provide critical direction and expertise, driving forward a new, organisation-wide approach to volunteering one that is inclusive, impactful, and aligned with our mission to improve outcomes for deaf children and their families. We are looking to push boundaries and test new ways of doing things to reach our customers and engage with volunteers. The chances are, we havent done it before, so we are looking for a brave and creative mindset to breathe new life into our approaches What you'll do Focus on the design & implementation of a new, sustainable approach to volunteering where you will use your expertise to shape the direction of travel. Provide strategic input on developing sustainable, scalable initiatives that serve our communities and respond to need. Develop approaches to decentralise volunteer management whereby community groups, partners and staff have confidence recruiting, managing and engaging volunteers. Provide an oversight of the rollout of the volunteer management system, working with the Volunteer Advisor to ensure that it is tailored to the needs of volunteers, staff and customers. Develop new and creative strategies to engage and reward volunteers that recognises diverse needs and motivations. What you'll need Significant experience in a volunteering management role. Strong demonstrable experience of inclusive volunteer management, including recruitment, training, support & recognition. Knowledge of safeguarding, data protection & compliance relevant to volunteering. Experience of a participative approach to volunteering, co-creating initiatives in collaboration with communities or service users. Strong digital skills and a sound understanding of agile values & principles. A criminal record check / DBS disclosure (if offered the position). What you'll get Home-based working with flexible hours. 25 days holiday - plus an additional 3 days at Christmas (& bank holidays). Pension (5.5% employer contribution). Healthcare Cashplan. Annual performance-based salary increase. Employee Assistance & Wellbeing Programmes. What we do The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else. Disability Confidence We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at with any accessibility or reasonable adjustment enquiries. The National Deaf Childrens Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.