Job Description
Operations Manager (FTC) – Multi-Vendor Hospitality Venue - London –£60K + Benefits
This role requires weekend work – please only apply if you are happy to do this.
My client is an iconic F&B hospitality venue who are seeking an Operations Manager to join their team. The successful Operations Manager will be responsible for managing site logistics, overseeing cleaning & security teams, driving sustainable practices, maintaining excellent levels of customer service and ensuring a smooth-running operation.
This is the perfect role for a high performing Operations Manager looking to join a reputable business who can offer greater responsibility and exposure, in order to progress their career. Whilst this is a FTC, there is the opportunity to be made permanent for the right person.
Responsibilities include:
* Oversee Supervisors to ensure all daily cleaning and security tasks are carried out to the required standard.
* Ensure vendors are set up correctly each day and that Trader Regulations are enforced when necessary.
* Act as the main escalation point, resolving operational challenges promptly.
* Coordinate with external agencies to secure appropriate cleaning and security staffing.
* Provide open, supportive, and consultative leadership to motivate and guide the Security and Cleaning Teams.
* Maintain full compliance with all health and safety, cleanliness, and environmental standards across the site.
* Continuously review site logistics to ensure efficient ways of working, identifying improvements and implementing positive changes.
* Support budget management by monitoring activity and identifying opportunities for cost savings.
* Ensure all operations team members receive appropriate role-specific training, including regular refresher training.
* Liaise with local police and emergency services when required, sharing relevant security information.
The Ideal Operations Manager Candidate:
* Proven experience in a fast-paced high footfall operations role, ideally within Hospitality, Foodservice or Retail.
* Strong leadership and people skills with good knowledge of HR processes.
* Excellent communication and interpersonal skills, with calm approach and strong problem-solving skills.
* Must be happy to work outside for extended period of times.
* Must be happy to work weekends.
If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com