Are you looking for an opportunity to progress in store management?
We’re seeking an Assistant Store Manager to join our fashion store team in Bathgate (EH48 1PH), potentially making us the perfect match!
Role Overview:
As an Assistant Store Manager, you will support the Store Manager with daily operations and take full responsibility in their absence. You will inspire and support staff and volunteers to deliver an excellent customer experience that reflects our values. Your contributions will include:
* Ensuring high standards of customer service
* Achieving sales targets
* Maintaining visual merchandising standards
* Maximising sales through physical and digital channels
* Supporting volunteer recruitment and development
* Meeting campaign activity expectations
* Collaborating with the manager to manage stock
Our stores operate in a fast-paced environment, open 7 days a week, requiring flexibility to work weekends and bank holidays on a rota basis. Due to the volume of donations, the role can be physically demanding but rewarding, as you help fund life-saving research.
Candidate Profile:
* Experience in a customer-facing role
* Supervisory experience
* Commercially driven with a flair for new ideas
* Inclusive approach to team development
* Passion for delivering exceptional customer service and retail standards
* Results-driven with integrity
About Us:
At the British Heart Foundation (BHF), we offer a wide range of quality furniture, clothing, jewellery, and more, available both in store and online. Our vision is a world where everyone has a healthier heart for longer, achieved through funding innovative research and community engagement.
We also focus on reducing waste and environmental impact, preventing thousands of tonnes of items from landfill annually. Our initiatives include a reuse agenda and community programs, supported by our extensive network of over 700 stores.
Our Values and Benefits:
We are committed to equality, diversity, and inclusion through our 'Igniting Change' strategy and various employee networks. Joining us offers:
* Internal career progression opportunities
* 38 days annual leave (plus buy/sell options)
* Wagestream early wage access
* Additional support leave days
* Enhanced family leave policies
* 25% staff discount
* Health cash plan
* Virtual GP and EAP access
* Employer pension contributions up to 10%
* Cycle to work scheme
* Retail and gym discounts
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