We love what we do and we think you will, too
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people's own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking 'what matters to you'.
We're passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .
Job overview
This role is offered on a permanent basis. The hours are part time, 35 hours per week.
Coordinates a range of support services, catering, cleaning and portering services.
Lead and supervise a team of staff in providing a good quality, nutritious and safe catering, and cleanliness and portering services to wards and departments throughout Trust premises for staff, patients and visitors.
The postholder is managed not supervised and is expected to have the freedom to act within the role.
The post holder is expected to operate in line with Gloucestershire Health and Care (GHC) NHS Foundation Trust values and demonstrate a high level or professionalism and customer service.
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Responsible for completing cleanliness audits in line with National Standards of Healthcare Cleanliness 2021. Identify any shortfalls within the cleanliness and environment of the ward/unit and bring to the attention of appropriate person/department, implementing action to address issues as required.
Ensure food hygiene standards are met by completing regular audits, provide staff training to ensure food is prepared, cooked and served in accordance with Trust policy and procedures by taking account of specialist diets and cultural requirements.
Responsible for investigating and solving problems e.g. for stock issues, deliveries and ensure alternative solutions if required are in place
Responsible for day to day supervision of staff including planning the staff rota ensuring shifts are covered, and in times of absence act to ensure service delivery is not disrupted. Support the management team with staff induction, probation period and have responsibility for staff appraisal including to compile and implement individual development plans.
Provide "on the job" training to ensure staff are trained to their job, identify training needs and support staff with additional training if required using the Trust care to learn training packages.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Working for our organisation
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
* 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
* 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
* 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Detailed job description and main responsibilities
Ensure "deep cleaning" requests are coordinated with ward teams and planned to ensure the best possible use of resources
Support the EFM contract management process by recording and escalating concerns relating EFM contractor/suppliers
Liaise with Facilities Team regarding all support service contracts including but not limited to catering, window cleaning, pest control, housekeeping, linen, waste and removals.
Assists the management team by using own experience to propose and implement change to working practises and procedures supported by suggestions for policy change.
To co-ordinate and participate in the testing and analysis of new techniques, equipment and products related to job role. This includes cleaning materials and cleaning products covered by COSHH.
This role is not eligible for sponsorship as per the Government's UK VISA and Immigration Rules and Regulations. For more information please visit
When joining us, as well as becoming part of a team that makes a difference, we also offer:
* Free car parking at many of our sites
* 27 days leave plus bank holidays, increasing up to 33 days with long service
* A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
* A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
* Generous NHS pension and enhanced pay when if you work unsocial hours
* Flexible, family friendly and agile working opportunities
* Recognition and long service awards
* Fast Track physiotherapy
* Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
If you are aged 16-30, you may be eligible for financial and pastoral support from the King's Trust, with who we are in partnership with to support your first 6 months in role. We will pass on your details to the King's Trust who will be in touch with you if you are eligible. If you would rather not be contacted, please let us know.
For more information please see the attached 'Additional Information for Applicants' document.
Good luck with your application.