Overview
Role: Funeral Support (Part-time). 30 hours per week, variable shifts between 8am and 8pm, Monday-Sunday. You will be part of an on-call rota. Location: Greenland Industrial Park, Sheffield, S9 5HE. Salary: £24,940 (£12.79 per hour) plus benefits.
Responsibilities
* Collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* Bear coffins on the day of the funeral and drive funeral vehicles
* Maintain the cleanliness of equipment and facilities, including vehicles
* Prepare coffins and engrave name plates
* Prepare the deceased in our care for viewings and the funeral
* Maintain client management applications daily, inputting detailed and timely information to keep records consistently updated
* Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries
* The ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
* Good IT skills, with the confidence to use a range of technology devices (e.g., computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems
* The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service
* Strong attention to detail and accuracy, ensuring regulatory policies and processes are always adhered to
Requirements and Training
* No previous experience in the funeral industry is required as full training and ongoing support are provided
* A full UK manual driving licence
Benefits and Perks
* 25% discount on Co-op branded products and 10% discount on other brands in our food stores all year-round, plus discounts on other Co-op products and services
* 23 days holiday (pro rata, rising with service)
* Pension with up to 10% employer contributions
* Employee Assistance Programme offering confidential advice and support 24/7
* Access to virtual GP and free eye tests
* Career development opportunities including apprenticeships
* Friendly, supportive team and the knowledge that you make a huge difference to your community
* Access to Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
Diversity, Inclusion and Screening
At Co-op, we’re owned by our members and are actively building inclusive work environments. We welcome applications from everyone and aim to reflect the communities we serve. We offer reasonable adjustments in our recruitment process for applicants with disabilities and participate in the Disability Confident scheme. If you need adjustments to participate, or would like to be considered under the Disability Confident scheme, please indicate this when you apply. We may conduct online assessments as part of the application process (approx. 20 minutes). If successful, pre-employment screening (including DBS checks, adverse media checks and an occupational health questionnaire) will be conducted. We may also review social media activity as part of our pre-employment checks. Any offer is conditional upon successful completion of these checks. We reserve the right to remove a vacancy before the scheduled closing date. More information at jobs.coop.co.uk/apply-process and jobs.coop.co.uk/diversity-inclusion-wellbeing.
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