Overview
Pay -
16-17 - £7.55 per hour.
18+ - £12.21 per hour.
Your local store is looking for a minimum 8 hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are our foundations; a wonderful team of people right at the heart of our stores. With customer focus as the number one priority, our Sales Assistants are the first point of contact for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again.
What you'll be doing
The role involves being trained in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns, checking that all items are complete, and that fragile items are packed securely to ensure safe delivery.
* Shop floor – Assisting customers to find products and providing excellent memorable service to create and maintain customer loyalty and a love for our products and people.
* Hosting – Using our iPad systems to order products for delivery when customers can't find what they're looking for. Training will be provided to offer Made To Measure services, creating bespoke curtain and blind orders. You will also style departments like bedding displays to inspire customers and help them select the perfect items.
* Stock and Delivery – Involving physical tasks with some heavy lifting. This includes merchandising, updating prices, tidying the store, taking deliveries, checking stock control, ordering, and replenishing shop floor stock, always considering customer needs.
What we'll look for in you
* Supportive team player who encourages a positive work environment that feels like home.
* Confident, sociable, and excited to work in a growing retail environment, providing memorable customer experiences.
* A team-oriented attitude, reporting regularly to team leaders and store management to support colleagues across the store.
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