Customer Success Executive - London
4 days ago - Be among the first 25 applicants
This range is provided by Furza. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Customer Success Executive
Location: Central London
We are seeking an ambitious, relationship-driven Customer Success Executive to join our award-winning, high-growth client team.
The Role:
As a Customer Success Executive, you will represent our clients' customers within the company. Your main responsibilities will include ensuring customer satisfaction, retention, and long-term success by building strong relationships and providing exceptional support. You will deliver first-class customer service, help clients maximize the value of our services, and identify opportunities for growth.
* Collaborative and open-minded office environment
* Opportunities for learning and career progression
* Two-week industry-leading role-specific training
About the Client:
Intruder is a high-growth cybersecurity company providing vulnerability management solutions to over 2,500 customers worldwide. With increasing cyberattacks, Intruder helps businesses protect their data and prevent hacking.
Their innovative security monitoring platform continually scans digital assets, identifies vulnerabilities, and offers proactive threat responses, revolutionizing how customers monitor and secure their systems.
Recognized in Deloitte’s Technology Fast 50, Intruder has grown 836% over four years and is expanding its customer success team. They serve clients across various industries, including leading high street retailers, car manufacturers, and organizations like British Red Cross, Hill & Smith, and Ravelin.
About You:
* A strong customer-first attitude with a friendly, service-oriented approach
* Excellent communication skills and a desire to build long-term relationships
* Strong organizational and time-management abilities
* Flexibility to adapt to changing priorities
* Effective interpersonal skills and collaboration
* Ability to prioritize tasks and meet KPIs
At Furza, we promote equality, diversity, and inclusion. We welcome applications from all backgrounds. Apply today, and our talent team will be in touch to support your needs.
Additional Details:
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Computer and Network Security, Software Development
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