Join Our Community
Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?
The Role
Permanent, 14 hours a week
Scope's IIkley shop - 48 The Grove, Ilkley, LS29 9EE
Successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Wednesday 6 May 2026.
Job Description
As Assistant Shop Manager at Scope’s IIkley shop, you will work alongside the Shop Manager to keep the shop running smoothly each day. Every day is different. You will help increase sales, manage shop costs, and support and motivate the team.
* Assist in the management of the shop operations
* Work with the Shop Manager to support, motivate, and involve a diverse team of paid employees and volunteers
* Actively promote Scope and its services within the community
* Support the shop manager to drive sales and effectively manage stock, and support online selling by identifying suitable items and listing them on online platforms
* Help the team deliver excellent customer service
* Deputise for the shop manager in their absence
About You
We’re looking for someone who has:
* Proven experience in a customer-facing role, with responsibility for supervising or leading a team within retail or other service-based environments
* Experience working in a target-driven environment, with a focus on achieving sales or performance goals
* Experience of working in a fast paced environment
* A team player with strong work ethic
* Strong communication and interpersonal skills
* IT literacy and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds.
Additional Information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Benefits
* 35 days holiday
* Pay progression at 6 months and 2 years
* Company pension
* Excellent training and career development
* Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
* Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
* Long service awards and employee recognition awards
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