Community housing assistant

Community Housing Assistant
Earn £13.45 ph, Salary £26,300 per annum and great benefits including Health Cash Plan
Permanent, full time (37.5 hpw)
Gateshead
Home, a place where you belong
This is a great job opportunity to join Home Groups awesome housing team, providing face to face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!
Whats in it for you?
34 days leave (this includes bank holidays and a "me day"!), increasing to 39

Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more

800+ discounts on shops, holidays, days out, tech and more

Instant pay access withStream

Career path with development and excellent training package.

What youll do
Be visible and proactive on our estates to build strong links with our communities

Support housing managers with their patches to improve neighbourhoods

Handle tasks like managing voids, liaising with local authorities, carrying out estate inspections and meeting contractors on site

Complete and record routine safety checks in buildings and communities

Keep admin up to date, including records, ordering and arranging payments for works

Why join us
This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top Great Places to Work!
You have
A positive, can-do attitude, stay organised and take initiative

A real passion for delivering excellent customer service and a genuine desire to help your customers.

Confidence working collaboratively with colleagues in other parts of the business and external partners

Knowledge of housing management and housing law, universal credit is a bonus, not a must

The ability to use technology to navigate our systems and update customer records

An appreciation that this is a role where youll spend much of your time lone working in our local estates.

Stronger together
We do our best work whenwereourselves.Thatswhy inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work!
The practical bits
Youll work as our Community Housing Assistant in a hybrid role, spending at least two days in the office, one day working from home, and two days out on patch in Gateshead.

Flexible working hours. There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview

We mainly work Monday to Friday 9am to 5pm. The great news is that youll be able to shape your own diary

You need to be able to drive and have access to your own vehicle insured for business purposes

Youll need a Standard DBS check done and we pay for that

Find out more
Click APPLY NOW to see ourCommunity Housing Assistant job description , find out about us and for help to apply.
Roles can close early, so dont wait. For reasonable adjustments email

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