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A leading facilities management firm, specialising in cleaning, maintenance, hygiene, and event services, the company delivers high-quality, competitive solutions nationwide. Known for its emphasis on sustainability and innovation, its success is rooted in a commitment to ethics, service excellence, and exceeding client expectations. From its origins in Melbourne, the company has expanded by building strong relationships and partnerships, offering a wide range of qualified resources to ensure efficient responses to emergency demands.
Job Description
* Book appointments and follow up with confirmation.
* Diary and email management
* Manage and update all office documentation.
* Provide administrative support to the finance team, facilitating smooth and efficient operations.
* Assist the Operations Manager with admin tasks, project coordination, and service delivery.
* Respond quickly to financial emergencies and urgent demands, ensuring client priority.
* Use common sense to meet client needs and build strong relationships.
* Address client requests and issues via the service desk, ensuring timely resolution.
The Successful Applicant
The ideal candidate will possess exceptional interpersonal skills, a proactive attitude, and a strong desire to learn and grow professionally. If you're ready to take on new challenges and be a key player in a collaborative and supportive team, this opportunity is for you!
* Computer literate at intermediate-advanced level including (MS office suite & internet)
* Excellent telephone manner, communication skills and customer service
* Experience within an administration support role
* Proactive, flexible approach to completion of work
* The ability to provide effective and appropriate information to a variety of people
* Excellent written and communication skills
* Strong organisational and administrative skills, including an ability to prioritise workloads, meet deadlines and manage a varied workload, in a busy professional environment.
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