IT Support Engineer - MSP Environment I'm working with a growing Managed Service Provider that's looking for an IT Support Engineer to join their team. This role offers variety, exposure to a wide range of technologies, and the chance to develop your skills in both traditional infrastructure and modern cloud platforms. What you'll be doing: Providing hands-on technical support across servers, networks, cloud services, and end-user devices Troubleshooting and resolving issues quickly while keeping customers updated in plain, clear language Managing multiple priorities and projects to deadlines Building relationships with clients, colleagues, and suppliers to deliver excellent service Tech you'll get exposure to: Microsoft Windows, Windows Server (2008-2019), Exchange, and Mac OS Cloud technologies including Office 365, SharePoint, Teams, and Azure Mobile device management (Intune, iOS, Android, Windows) Firewalls, security, web filtering, and remote monitoring/support tools What we're looking for: Previous IT support experience, ideally within an MSP environment Strong problem-solving skills with the ability to stay calm under pressure Confident communicator with customers at all levels Organised, adaptable, and eager to keep learning This MSP values teamwork, flexibility, and professional growth-perfect if you're keen to develop your skills while working in a collaborative environment.