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Workshop Controller
Salary: £40k - £44k basic, plus bonus and excellent company benefits
This is an exciting opportunity for an experienced Workshop Controller to join the UK’s leading Accident and Collision Repair specialist at our busy site in Glasgow ARC.
As the Workshop Controller, you’ll work closely with the Branch Manager to oversee daily operations, support the team, and ensure repairs are carried out to the highest standards. You will play a key role in delivering first-class service, streamlining workflow, and maintaining a positive work environment.
Teamwork is crucial as you will collaborate with colleagues in the Bodyshop and other departments. Our team fosters a family-like atmosphere where everyone helps each other to achieve site goals and ensure customer satisfaction. It’s an amazing team!
Your success depends on your ability to produce work that meets the highest technical and quality standards and helps us fulfill our service commitments to customers.
Key Responsibilities
1. Assist in managing a team of panel beaters, painters, and estimators
2. Oversee repair processes and quality control
3. Monitor job progress and meet KPIs on turnaround time, efficiency, and customer satisfaction
4. Help manage parts ordering, estimating, and job costing
5. Liaise professionally with customers, insurers, and suppliers
6. Ensure compliance with health & safety and industry regulations
About you
* Ideally qualified to NVQ level 3/City & Guilds or ATA, with a solid Bodyshop background—experience as a Bodyshop Controller, Workshop Manager, or Quality Controller within a Car Dealership, Body Repairer, or Crash Repair Centre, whether routine or complex.
* You come from a fast-paced environment with a focus on producing compliant, high-quality work within standard job times.
* You are capable of multitasking, prioritising, and planning your work effectively.
* You hold a full UK/EU Driving Licence.
* You are hands-on, collaborative, and eager to contribute to the FMG Repair Services team.
* You pride yourself on delivering excellent customer service and understand its importance to customers and suppliers.
Why choose FMG RS?
In addition to a fantastic basic salary, we offer many benefits, including:
* Monthly bonus schemes
* Annual leave plus an extra day off for your birthday
* Free life assurance (x2 your salary)
* Exclusive vehicle-leasing schemes
* Pension and save-as-you-earn share scheme
* Benefits app with retailer discounts and cashback deals
* Well-being services including 24/7 GP, mental health support, physiotherapy, and health plans
* Wagestream app for financial control over your pay, savings, and access to financial coaching
We’re going places …
* Part of ZIGUP, a leading provider of mobility solutions supporting customers across the UK, Ireland, and Spain, offering volume, variety, and security.
* You will be rewarded for your contributions with opportunities to earn through bonus schemes.
* We invest in your development and career progression within FMG RS and the wider ZIGUP business.
* We’re growing—investing in EV capabilities, workshops, and training centres, making this an exciting time for industry innovation.
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