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Duty operations assistant

Houghton Regis
Peabody
Operations assistant
Posted: 3h ago
Offer description

You’ll be central to the smooth and successful running of our community centres, making sure they’re lively, inclusive spaces that offer a wide range of services and activities valued by local people.

This is a mobile role where you’ll work across multiple sites. You’ll combine on-site visits with essential administrative support. You’ll oversee day-to-day operations, ensuring each space is clean, safe, and compliant, while providing a friendly, professional presence for residents and visitors.

What you’ll do

* Provide administrative support including managing bookings, updating databases, ordering consumables, liaising with suppliers, collating feedback, coordinating diaries, attending meetings, and maintaining accurate records

* Deliver a welcoming reception service and respond promptly to calls and emails

* Carry out routine checks, fire alarm and emergency lighting tests, and health & safety inspections; report issues as required

* Maintain customer records and data systems in line with data protection regulation

* Carry out tasks in accordance with the cleaning schedule, ensuring that both day-to-day duties and periodic cleaning are timely and completed to an appropriate standard

* Process invoices and update finance systems in line with procurement policy.

* Build positive relationships with colleagues and volunteers

* Attend required training and undertake health & safety roles such as Fire Warden or First Aider

* Where appropriate to the location, support bar and kitchen duties including set up, clean up, serving customers, and processing payments

What you’ll need

* Demonstrable experience in a similar role, or in an administrative position

* A full, clean driving license and access to a car

* Strong attention to detail, and able to work within policy and procedural guidelines

* Strong organisational skills and the ability to effectively prioritise work

* Great interpersonal skills with the ability to communicate effectively with customers, colleagues, and stakeholders

* An understanding of the importance of confidentiality and data protection

* Proficient level of IT literacy in Microsoft Office and confident to work with different data management systems and across digital platforms

* A strong commitment to the principles of equality, diversity, and inclusion

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

We believe in creating a workplace where everyone feels supported, included, and empowered.

What we offer

* 30 days’ annual holiday, plus bank holidays

* Two apaid volunteering days each year

* Flexible benefits scheme, including family-friendly benefits and access to a discount portal

* 4 x salary life assurance

* Up to 10% pension contribution

This role requires a Basic DBS Check.

Closing date: 3 December 2025 at midnight.

Early applications are encouraged, as we reserve the right to close the advertisement earlier than stated.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer

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