Our client, a reputable multi-franchise approved automotive dealership located in Gloucester, is seeking an experienced General Sales Manager to join their expanding team. This role offers an excellent opportunity for a driven professional to lead a dedicated sales team, enhance dealership performance, and contribute to the growth of a well-respected family‑run automotive business.
Benefits of a General Sales Manager:
* Competitive starting salary, fully negotiable based on experience
* Uncapped departmental performance‑related bonus scheme
* Company car included
* 31 days annual leave, with bank holidays worked given a day off in lieu
* Guaranteed 5.5‑day working week, with no Sundays required
* Half‑day off during the week
* Full in‑house and manufacturer‑accredited training programmes
* Contributory workplace pension scheme
* Death in service benefits
* Access to exclusive staff discounts on new and used vehicles, servicing, and parts
* Long‑term career development within an expanding dealership network
Duties of a General Sales Manager:
* Lead and motivate a team of six Sales Executives to achieve targets across new and used vehicle sales, finance, and insurance products
* Develop and implement sales strategies to enhance dealership profitability and market presence
* Manage daily operations ensuring high standards in showroom and forecourt presentation
* Oversee customer interactions face‑to‑face, via phone, and email, ensuring exceptional service and satisfaction
* Liaise with the marketing and digital sales teams to promote vehicles and services effectively online and offline
* Monitor and maintain high Customer Satisfaction Index scores, handling complaints efficiently
* Track and analyse Key Performance Indicators (KPIs) to measure team and dealership performance
* Ensure all sales and transactions are fully FCA compliant
* Participate in closing deals, including underwriting part exchanges as a General Sales Manager
* Supervise dealership operations in the absence of senior management or Group Service Manager
* Maintain an understanding of market trends and competitors to foster growth and innovation
Requirements of a General Sales Manager:
* Proven experience in a sales management role within a medium‑to‑large franchise‑approved automotive dealership
* Strong leadership and team management skills, with the ability to motivate a diverse workforce
* Professional, calm, and strategic approach to dealership operations
* Excellent communication skills, capable of liaising effectively with internal teams and external stakeholders
* Robust analytical and problem‑solving abilities to anticipate and overcome challenges
* Valid UK driving licence with minimal points
* Full knowledge of FCA compliance standards
* A proactive attitude with a focus on growth, customer satisfaction, and operational excellence
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