Medical secretary

Medical Secretary

Closing date: 18 June 2026

Band 4 Medical Secretary, 30 hrs per week, working within Urgent & Emergency Care (U&EC). Based at West Cumberland Hospital. Fixed term maternity cover.

Exciting opportunity to join the U&EC Secretarial team, delivering high quality, patient focused services for Emergency Department, Same Day Emergency Care and Emergency Assessment Unit.

Main duties of the job

First point of contact for patients – professional, patient focused approach.

Provide high standard of administration support to the clinical team, liaising with other departments, patients, NHS Trusts and external agencies.

Maintaining records, forms, and ensuring compliance with Data Protection, Freedom of Information, and health and safety legislation.

Qualifications and Experience

Competent and professional Medical Secretary with pleasant, adaptable disposition, calm under pressure.

GCSE (minimum C Grade) and trained to RSA level 3 or NVQ level 3 in Administration or equivalent.

Medical administration background preferred.

Person Specification

Knowledge and Experience

• Medical terminology.
• Microsoft Office.
• PAS.
• Understanding of Data Protection Act, Freedom of Information Act, access to health records and defensible documentation, health and safety legislation, and their application in the workplace.
• Equality issues.
• Medical secretarial duties.
• Medical audio typing.
• Medical word processing.

Qualifications

• GCSE English language (minimum grade C) or equivalent.
• RSA 3 typewriting / word processing, or NVQ3 business administration, or equivalent.
• Medical secretarial diploma or equivalent.

Skills and Aptitudes

• Effective communication and interpersonal skills.
• Able to analyse complex facts or situations.
• Able to use initiative appropriately within team environment.
• Able to work without supervision.
• Ability to organise and prioritise workload to meet deadlines.

Other Requirements

• Willing to develop further relevant skills.
• Willing to travel cross site for work and/or meetings.

Disclosure and Barring Service Check

Subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. DBS submission required; costs deducted from salary over four months.

Benefits

27‑day holiday scheme rising to 33 days after 10 years.

NHS Discounts*, Salary Sacrifice schemes including lease cars and Cycle to Work*, Vivup free confidential counselling service.

*Subject to eligibility.

Salary

£27,485 to £30,162 a year pro rata, per annum.

Equal Opportunities Statement

North Cumbria Integrated Care NHS Foundation Trust is committed to creating a diverse workforce that reflects our local community, and provides an inclusive and compassionate workplace.