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We are Circet IRE & UK, Europe’s leading telecommunications infrastructure provider. Our Installs Division is seeking dedicated and professional Service Delivery Technicians to operate in the field at residential customer premises across various regions in England & Scotland.
We are leading the UK’s rollout of full fibre broadband to homes and businesses. Our success depends on our outstanding team. We need motivated Engineers who share our passion for technology and our ambition to lead in the global telecommunications market.
Working for our Internet Service Providers and their customers, you will deliver cutting-edge full fibre broadband installation and repair services, focusing on a seamless customer experience and maintaining Circet’s high standards of health & safety.
Key Accountabilities:
1. Organize your daily and weekly work schedule to ensure timely fibre installations and repairs, aligning with client expectations and business goals.
2. Work outdoors in a physically demanding role, sometimes in adverse weather, to complete multiple installations daily.
3. Maintain high customer service standards by ensuring professional interactions with residents, clients, and third parties.
4. Perform full fibre installations, including surveying, testing, and troubleshooting, adhering to quality and industry standards.
5. Conduct site inspections to assess feasibility, infrastructure conditions, and safety compliance.
6. Participate in team meetings, providing feedback and collaborating to improve performance and customer experience.
7. Meet Circet’s safety standards, proactively identifying and addressing potential risks.
8. Resolve client and customer complaints promptly and professionally, maintaining strong relationships.
9. Perform other tasks as assigned, demonstrating flexibility to adapt to changing needs.
Benefits:
* Opportunity to earn £32,000 - £40,000+ once qualified.
* Full equipment provided, including company van & fuel card.
* Comprehensive training provided for both experienced and new engineers.
* Company Pension Scheme
* Yearly Bonus Scheme
* Annual Leave (Bonus Days Available)
* Death in Service
* Promotional Opportunities
Requirements:
* Ability to perform in a physically demanding role, including pole/ladder climbing, working underground, and manual handling in adverse weather.
* Full Clean UK Driving License (Manual).
* Basic DBS Check.
* Strong customer-facing skills and the ability to interpret customer requirements, regardless of technical knowledge.
* A telecoms background is preferred, but training will be provided for those new to the industry with the right attitude and transferrable skills.
* Good understanding of Health & Safety importance in engineering.
Additional Information:
* Normal hours are 40 per week, Monday to Friday, with one Saturday every four weeks. Travel outside office hours may be required without additional pay.
Take this opportunity to advance your career with a global leader in telecommunications. Visit our website and click ‘Apply’ today!
Alternative Job Titles: Fibre Engineer, Principal Engineer, Service Technician, FTTP Engineer, FTTH Engineer, Field Engineer, Installation Technician, Customer Installation Engineer, Telecoms Engineer, Field Service Engineer, Cabling Engineer, Data Cabling Engineer, Civil Engineer
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