Your mission
* Sales Management: Drive and achieve sales, KPIs, and profitability goals.
* Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
* Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre‑sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the companys international rules.
* Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
* Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability on the sales floor.
* Visual Merchandising: Maintain store presentation and visual merchandising standards.
* Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
* Compliance: Ensure compliance with company policies, procedures, and legal requirements.
* Communication: Foster effective communication within the team and with other departments.
Your talent
* Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
* Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations. Fostering effective communication within the team and with other departments.
* Problem‑Solving & Strong analytical skills.
* Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
* Technology: Proficiency in retail software and POS systems.
* Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
* Self‑leadership: Ability to work independently and efficiently, and to manage own emotions and challenges.
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
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