Job Description
Customer Service Advisor - Be Part of a Bold Industry Transformation\nAre you ready to help reshape the future of the building services industry?My client is pioneering a next-generation marketplace -driven by innovation, sustainability, and customer-first thinking. Backed by decades of industry expertise, they are building a platform that empowers businesses to operate smarter, faster, and greener.\nWhat You'll Do:\n\nDeliver exceptional service by handling customer orders and enquiries with precision and care.\nRespond across multiple channels-calls, emails, live chat-ensuring every interaction exceeds expectations.\nMaintain accurate records and bookings, following procedures and safety standards.\nCollaborate with colleagues and seek guidance to grow your skills and performance.\nRepresent our values with professionalism and courtesy in every customer interaction.What We're Looking For:\n\nA customer-focused problem solver with a passion for service.\nExperience in live chat or inbound call handling.\nStrong organisational skills and the ability to prioritise effectively.\nClear, confident communication and a results-driven mindset.\nA team player who thrives in a collaborative environment.\nCommitment