Overview
UX Designer - Enterprise at Tesco (in collaboration with hackajob). As a Midweight UX Designer at Tesco, you will craft experiences for a diverse colleague and supplier base across platforms and devices, discovering opportunities and delivering intuitive solutions that improve the end-to-end experience.
Tesco operates with a wide range of specialisms across 270 role types, 84 departments and 10 business divisions, adapting and growing to meet challenges.
Responsibilities
* Craft large and small projects from start to finish, redefining complicated experiences into simple and intuitive solutions.
* Be involved in all UX process activities including discovery, design sprints, sketching, wire-framing, low-fidelity prototyping, and service/customer mapping.
* Work in partnership with Product Managers to understand and define customer problems and to build testable hypotheses that improve the customer experience.
* Champion human-centred design inside and outside of your team.
* Work within and across agile squads to design, develop and improve the customer experience across digital products.
* Partner with UX researchers to develop empathy for customers, including those with a disability, and advocate for their needs; validate designs via methods such as A/B testing and usability testing.
* Use quantitative data and collaborate with the analytics team to inform decisions.
* Collaborate with multidisciplinary teams to identify opportunities for improvement.
* Work with UI designers, researchers, engineers, UX writers, service designers, product managers, data analysts, and business collaborators to explore, build, and deliver designs.
* Facilitate partner workshops and run conceptualisation and participatory design sessions.
* Produce design executions that follow inclusive design principles and align with WCAG accessibility guidelines.
* Deliver high-quality, consistent work efficiently by using the Digital Design System and its components and patterns.
* Collaborate with the Design System team to evolve the Design System based on user needs.
* Help other teams recognise the value of design in delivering outstanding products.
* Provide feedback to other designers to strengthen the team and Tesco as a whole.
* Support teammates in developing experience, decision-making skills, and customer empathy.
* Work with the Design Manager to cultivate a positive, supportive and inclusive team culture.
About You
* A strong portfolio of delivered design work demonstrating expertise across web, responsive and native apps.
* Experience in high-profile design projects in a customer-facing commercial environment.
* Passion for solving product problems while balancing all facets of user experience, including strategy and research, information architecture, interaction design and accessibility.
* A good understanding of the end-to-end iterative design process including design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centred design solutions.
* Proficiency with the latest versions of Figma, Sketch, Marvel, Miro, Axure or similar.
* Ability to use both quantitative and qualitative insights to guide decision-making.
* Experience conducting or participating in customer research, including interviews, observation and usability testing.
* Proficiency in interaction design for web (desktop and mobile) and native applications.
* Experience designing with accessibility in mind and meeting WCAG 2.1 AA.
* Experience collaborating with multiple disciplines including product and engineering.
* Strong written and verbal communication skills and the ability to present to all levels of seniority and subject matter experts.
* Ability to coach, mentor and set standards for more junior team members.
* Previous experience in the retail sector is an advantage.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Design, Art/Creative, and Information Technology
* Industries Software Development
Note: This description excludes boilerplate notices and internal referral prompts present in the original posting.
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