JOB PURPOSE: Lead a small team to deliver safe, efficient, and compliant warehouse and logistics operations for a high-volume print & packaging site. Ensure accurate inventory control, timely movement of raw materials, WIP, and finished goods, while maintaining product integrity and achieving OTIF delivery targets.
SPECIFIC RESPONSIBILITIES:
• Directly supervise and develop a small warehouse team, rostering, performance reviews, coaching, and training.
• Lead daily warehouse & logistics operations (receiving, putaway, storage, picking, packing, dispatch) across all shifts.
• Enforce quality controls specific to print & packaging: segregation and quarantine of misprints/defects; packaging integrity checks.
• Coordinate closely with Print, Cut & Crease, and Finishing to align material availability, kitting, and dispatch to the production plan.
• Manage Goods In/Out: booking, dock scheduling, dock-to-stock targets, and carrier performance; ensure accurate documentation (COCs, labels, batch/lot IDs).
• Maintain Inventory Control: cycle counting, ABC classification, FIFO/FEFO; root-cause analysis of variances and shrinkage.
• Oversee Transportation: plan collections/deliveries, optimise routes and loads, and manage relationships with carriers.
• Resource Management: allocate labour, equipment (forklifts, pallet trucks), racking and space; ensure preventative maintenance and cleanliness.
• Systems & Data: utilise WMS (e.g., AC4D/SAP PRD or equivalent) with RF/barcode/RFID for realtime accuracy; ensure master data integrity and scan compliance.
• Continuous Improvement: lead on 5S, and safety conversations; reduce waste, damage, and non-value travel; standardise SOPs and visual controls.
• Compliance: uphold site Health & Safety and environmental standards, permits-to-work, and contractor controls; complete incident investigations and corrective actions.
PERFORMANCE INDICATORS:
• Inventory accuracy (%TBA).
• Dock-to-stock time and receiving efficiency.
• Picking accuracy and order fulfilment (OTIF).
• On-time shipping rate and cost per order/line.
• Shrinkage and damage rate; waste/scrap due to handling/storage.
• Safety: incident rate, time since last accident, TRIR; compliance audit scores.
• Employee engagement, training completion, and labour productivity.
TECHNICAL SKILLS/QUALIFICATIONS and EXPERIENCE REQUIRED
• Proven experience in warehouse & logistics management within manufacturing (print/packaging preferred).
• Strong knowledge of WMS and inventory control (batch/lot tracking, FIFO/FEFO); proficiency in RF/barcode and RFID.
• Familiarity with production systems (e.g., AC4D/SAP PRD) and MS Office/reporting tools.
• Understanding of lean/continuous improvement (5S, Kaizen) and warehouse layout optimisation. • Knowledge of Health & Safety, chemical/ink handling, manual handling, and environmental controls (temperature/humidity). • Flexible to support shift or weekend operations when required. • Competence in conducting safety conversations, quality inspections, and team supervision.
• IT literacy, including Microsoft Office and production reporting tools.
INTERPERSONAL SKILLS:
• Hands-on leadership with clear communication and coaching.
• Cross-functional collaboration with Production, Quality, Planning, Customer Service, and external carriers.
• Calm under pressure; strong problem-solving and decision-making; constructive team player. • Effective communicator with the ability to brief, coach, and engage teams.
• Flexible and adaptable to change
The postholder is responsible for supporting the effective implementation of the Company's Occupational Health & Safety Management System (OHSMS) and the Global HSE Excellence System. This includes complying with all health and safety policies, safe working procedures, and actively participating in a culture of continuous improvement and risk prevention.