On behalf of one of our clients we are seeking to hire a Static Data Analyst to maintain and grow relationships with platform providers, enabling clients to achieve their business goals for services provided.
What you will do:
* Be the first point of contact for clients regarding asset setup, pricing, and valuations.
* Ensure timely and effective responses to client and internal queries.
* Ensure adherence to KPI and SLA measures for asset setup with clients.
* Collaborate with the Static Data Offshore team to support asset setup, price amendments, and provide knowledge support for queries.
* Support the negotiation process for new fund agreements and amendments, liaising with Legal in accordance with policy.
* Liaise with fund custodians and data vendors to provide regular information for internal stakeholders and firms.
* Work on enhancements to offshore processes.
* Log and process instructions from clients and internal stakeholders for setting up traditional assets and mutual funds, utilizing information from data vendors and fund custodians.
* Obtain Prospectus as required to verify received data.
* Accurate and timely setup of manual dealing calendars on a weekly basis.
* Assist with maintaining asset dividend policy change instructions and reviews, including custody transfers.
* Set up and resolve Agency Code issues with platform providers.
* Accurate and timely linking of assets to the respective custody account on the Platform.
* Monitor and control notifications received regarding significant fund changes, including Corporate Actions, hard/soft closures, mergers, and any AMC or special terms changes.
* Assist line manager with key KPI and KRI metrics for the team.
* Liaise directly with firms on any aspect of asset setup.
* Support the asset conversion process, working with internal stakeholders, client firms, and custodians to ensure smooth execution on both the platform and in the market.
* Review, investigate, and resolve exceptions arising from conversion activity and/or reconciliation work.
* Work closely with Platform Delivery and Application Support to resolve data integrity issues.
* Participate in ad hoc projects as required.
* Monitor automated Tax Wrapper Account feeds to Onshore and Offshore Bond providers, escalating issues to the tech team in a timely and professional manner.
* Maintain and review all asset static data on the platform received from data vendors.
* Participate in regular meetings with platform providers to discuss concerns, issues, or potential improvements.
* All employees are responsible for the identification, assessment, and control of risks and risk events. Employees will maintain a good understanding of applicable policies, procedures, risk appetites, and tolerance relevant to their function and/or business unit, and are expected to consider current and potential risks when making or informing business decisions. Employees are responsible for the accurate and timely escalation and recording of incidents associated with relevant risks. In addition, employees are responsible for completing all required Risk Management training.
What we need from you:
* Demonstrable experience in financial services, particularly in relation to Asset Static data setup and pricing on non-Fund Products.
* Experience dealing with fund administrators.
* Ability to understand, analyze, and spot trends in data.
* Good understanding of Microsoft suites.
* Possesses an understanding of the mutual fund and securities business.
* Have a practical understanding of corporate actions on assets.
* Ability to create procedures for new processes.
* Excellent project management and organizational skills.
* Good analytical skills – can identify trends, issues, and provide recommendations that address root causes.
* Ability to handle multiple tasks under pressure.
* Ability to work in a busy and changing environment.
* Strong dedication to quality customer service.