Better places, thriving communities.
Job Title: Business Development Manager / Account Manager
Salary: £28, – £35, (depending on experience) + Commission based on target and KPI's
Location: T2, Trinity Park, Bickenhill Lane, Birmingham, B37 7ES
Hours: Full-time, 37.5 hours per week (08:30 – 17:00)
Company: Mitie Limited | Tavcom Limited | Perpetuity Training Limited
About Us
Part of Mitie Intelligence Services, PerpetuityARC Training and Tavcom Training are dynamic and agile organisations recognised globally for delivering a comprehensive range of world-class accredited security management, technical security system, and control room programmes, including a Postgraduate and MSc in International Security Risk Management.
We are currently seeking a Business Development Manager / Account Manager to join our new Birmingham training centre. This role will support both the PerpetuityArc and Tavcom brands.
Role Overview
This is a client-facing role focused on developing new business opportunities and managing existing accounts. You'll be instrumental in driving growth, enhancing customer relationships, and supporting marketing initiatives. Prior experience in the security industry is beneficial but not essential—comprehensive training will be provided.
Key Responsibilities
1. To welcome, support and network with delegates attending training at the Birmingham centre.
2. Identify and develop new business opportunities in Birmingham and surrounding areas.
3. With a focus lead generation and qualification manage and grow existing client accounts through proactive engagement and support.
4. Maintain and update customer and prospect databases.
5. Collaborate with marketing to plan and execute campaigns within budget and timelines.
6. Conduct targeted marketing to key sectors including MOD, Police, Government, Local Authorities, and multinational organisations.
7. Respond to sales enquiries via email, phone, MS Teams, and in-person meetings.
8. Provide regular sales activity reports and insights to management.
9. Perform market research, competitor analysis, and customer feedback surveys.
10. Attend internal meetings, trade shows, and occasional overseas travel.
11. Participate in training to enhance product and industry knowledge.
Skills & Experience Required
12. Proven experience in sales and marketing.
13. Highly motivated, results-driven, and able to work independently.
14. Strong attention to detail and excellent organisational skills.
15. Excellent communication and relationship-building abilities.
16. Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
17. Full UK driving licence required.
A second language is advantageous but not essential.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .