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Solution architect - customer service line - permanent/ hybrid

Newport (Newport)
Permanent
Hawksworth
Solution architect
Posted: 23 May
Offer description

Hawksworth are now recruiting for a Solution Architect who has good experience in the Customer service line for a large organisation. This opportunity will join an architecture team that collaborate closely with Customer Focused Engineering product teams. You will define and deliver technology roadmaps and solution architectures, driving successful implementation.


* The vacancy is permanent.
* Location: London or Bristol
* Hybrid working (expectation is minimum once a month in the office)
* Salary: £75k - £110k + up to 18% bonus + am excellent pension plan and other benefits.
* The client is a global Financial Services company, so a Financial Services background is highly desirable.


We need the following skills and experience:

* Tenure as a Solution Architect and in medium to large organisations
* Background in Agile, product-centric technology development and digital focused solution architecture with experience of customer centric functions.
* End-to-end solution architecture for customer products covering design, modelling, coding frameworks, integrations and operational ownership.
* Expertise in designing solutions using Salesforce (preferably Financial Services Cloud).
* Expertise in enabling CRM within complex application ecosystems.
* Customer Journey experience


If you have the Solution Architecture experience, werequire specialising in Customer Service line, then please apply now!

You can also reach out to me at richard@hawksworthuk.com.

Thank you.

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