What you’ll be doing
• Drive ongoing transformation, technical leadership of the UK Internet, VPN and mobile backhaul network platforms through the adoption of agile methodologies, automated capabilities and others.
• Ensure the availability of the Internet, VPN and Mobile Backhaul network platforms to meet our customer service demands.
• Develop close and effective relationships with key stakeholders (specifically customers, vendors, suppliers and colleagues at a senior level), and be able to confidently present information, facilitate negotiations/outcomes and provide thought leadership to them.
• Leadership of the IP / VPN and Mobile Backhaul platform teams; developing skills and capabilities through inspiring communication, goal setting, mentoring, coaching, knowledge sharing and performance management to support business and personal objectives to create an engaged, high performance culture within the team.
• Responsible for tools associated with the platforms and their sustainability and reliability.
• Financial responsibility for capex and opex budgets and spend (internal / external) aligned to each platform domain.
• Accountable for security and compliance of the platforms and services. Experience of Risk Management and mitigation.
• Forecast supply and demand of resource requirements based on known and unknown business needs.
Skills and Experience
• Significant experience and expertise in managing significant IP platforms, including detailed technical problem resolution.
• Expertise in security, compliance and vulnerability patching of platforms.
• Management of tools associated with the platforms, including performance and security compliance.
• Capacity planning and management.
• Delivery of software and hardware upgrades to ensure platform appropriately supported. End of service life management.
• Risk management and mitigation.
• People management and leadership; proven ability to motivate, inspire and lead (local and remote) teams in a complex environment and through periods of change.
• Proven ability to build strong working relationships with stakeholders inside and outside the team at all levels of the organisation, including those with different priorities from your own.
• Budgeting (Capex / Opex) experience.
• Vendor management, negotiation and contractual understanding.
• Understanding of drivers and measurement of customer experience and methods of continuous improvement
• Excellent communication skills and proven ability to influence others at all levels and functions within the business to agree solutions which maximise value for BT Group.
Experience you’d be expected to have
• Mandatory: experience of leading highly skilled engineering and software development teams.
• Mandatory: experience of managing or overseeing the in-life operation / development of critical large-scale networks platforms
• Mandatory: experience of managing strategic vendor relationships and associated budgets.
• Mandatory: Platform roadmap setting .
• Mandatory: Managing Platform Security and Compliance.
• Preferable : experience of designing / troubleshooting complex service provider IP networks.
• Preferable: experience of agile product development.
Benefits
• 15% on target bonus
• Company car or £5,500 cash alternative
• Private healthcare for self and family
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop