Job Title: Customer-Facing & Office-Based Team Member
Location: Halifax, West Yorkshire
Hours: 40 hours per week (8:00 AM – 5:00 PM, Monday to Friday)
Salary: £27,000 to £29,500 per year (dependent on experience)
Bonus Scheme: Attractive performance-based bonus scheme
About Us:
We are an established, family-owned electrical wholesaler, committed to providing top-quality products and outstanding customer service. As we continue to grow, we're looking for a highly motivated individual to join our friendly team. This opportunity combines office-based responsibilities and a customer-facing, busy trade counter role, offering an exciting opportunity to develop your skills.
Key Responsibilities:
* Assist customers in person at the trade counter and over the phone, providing advice and recommendations.
* Process orders, pick orders, and manage customer accounts.
* Maintain and update product information.
* Customer quotations
* Work alongside the sales team to support day-to-day operations.
* Handle product returns and exchanges
* Be willing to help in all areas of the business, including multi-tasking.
* Occasionally make deliveries to customers using a company vehicle (clean driving license required).
* Contribute to daily goods inwards
What We're Looking For:
* Previous experience in a wholesale environment is preferred but not essential.
* Excellent communication and interpersonal skills.
* Ability to work well both independently and as part of a team.
* Strong attention to detail and a customer-first approach.
* Basic knowledge of electrical products is a plus, but not a requirement.
* Clean driving license and willingness to make occasional deliveries.
* Basic IT skills and knowledge
Why Join Us?
* Competitive salary: £27,000 to £29,500 per year.
* Attractive performance-based bonus scheme.
* Company pension
* No weekend work Enjoy your weekends off.
* 1-hour lunch break.
* 30 days annual leave (including bank holidays).
* Friendly and supportive team environment.
* Opportunity to learn and grow in the electrical wholesale industry.
* A diverse and varied role with room for development.
If you're looking for a challenging and rewarding role, apply today to join our growing team
Job Types: Full-time, Permanent
Pay: £27,000.00-£29,500.00 per year
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
* Store discount
Work Location: In person