We are seeking a motivated Junior IT Support Engineer. This role involves managing the IT processes for starters and leavers as well as addressing basic IT issues. While experience is preferred, we welcome applicants who are eager to learn, looking to start their career in IT, and comfortable working independently
Key Responsibilities
* Set up and decommission IT accounts, hardware, and software for new and departing employees
* Troubleshoot and resolve basic IT issues, ensuring minimal disruption to office operations
* Provide support and guidance to users, addressing their IT-related queries and issues
* Assist in the installation, configuration, and maintenance of computer systems, printers, and other IT equipment
* Maintain accurate records of IT assets, user requests, and resolutions
* Confidently handle tasks and projects independently, with a proactive approach to problem-solving
Skills and Experience
* Previous experience in IT support is beneficial but not essential
* A strong desire to learn and develop new skills in the IT field
* Ability to work independently and manage time effectively
* Excellent communication skills to interact with users and understand their needs
* Basic understanding of computer systems, networks, and common software applications
Life at RWS -
If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.
Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.
In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.
RWS embraces DEI
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
RWS Values
Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.
Recruitment Agencies
RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
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