Assistant Store Manager (Service & People) - NIKE OXFORD CIRCUS
Do you know, what we are missing to create the best retail team on the globe? Someone like YOU !
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called "Lead" and a Sales Associates is called "Athlete".
Join the NIKE, Inc. team!
As an Assistant Head Coach you are :
* Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
* Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).
* Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.
* Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.
* Supporting Head Coach in implementing NIKE's strategy in your store (e.g. sustainability, membership, digital services).
* Providing reports about store activities, local marketplace and consumer insights.
* Ensuring that the store complies with all NIKE standards and guidelines.
* Cooperating with your business partners across stores and HQ.
What you get:
* Attractive salary that evolves with the market and experience.
* Opportunity on receiving monthly bonus payments.
* Attractive online and in-store employee discounts.
* Attractive Benefits Package, Pension & Share scheme.
* Exciting development and career opportunities.
* Regular training on leadership, sales and products.
* A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
* Staff dress to represent NIKE and foster our team spirit.
* Access to sports activities.
* Opportunities to participate in unique NIKE moments.
What you bring :
* A passion for NIKE and/or love of sport.
* Some experience in retail and/or leadership positions.
* Very good command of English language (writtenand spoken).
* Experience and competency in serving exceptional consumer service.
* Ability to coach and develop a strong team.
* Strong focus on communication.
* Flexibility to work in shifts and on weekends.
Qualifications:
* Extensive retail experience including experience in management.
* Enthusiasm and passion about sports and / or sports fashion.
* Availability to work evenings and weekends