Looking for a Credit Control role where you’re more than just a number? Here’s your chance to join a supportive finance team in the leisure sector, where your people skills matter as much as your ability to keep the numbers in check. You’ll be working with a team that values collaboration, offers genuine flexibility, and gives you the space to grow. If you want a role where you can make a difference and develop your expertise, this is the one to check out. Reporting to the Finance Manager, you will be responsible for: Managing credit control activities, mainly B2C with some B2B Monitoring payments across multiple bank accounts Reviewing debtor lists, following up with automated letters and escalating overdue accounts Handling a high volume of customer queries by phone and email Overseeing contract management, including changes, queries, upgrades, and transfers Assessing customer accounts for refunds, outstanding balances, or additional payments Navigating complex pricing, discounts, and loyalty schemes to ensure accuracy Streamlining and simplifying processes and systems Supporting shared inbox management and responding to internal/external communications What you will need: Experience in a credit control, accounts receivable, or customer accounts role (Credit Controller, Accounts Assistant, Collections, or similar) Strong relationship-building skills A process-driven, numerical, and problem-solving mindset A commitment to learning and developing a broad understanding of the business What you will get: Hybrid working – 1 day from home, flexible hours to suit your life 25 days annual leave plus bank holidays, and your birthday off Option to buy extra holiday Cycle to Work scheme Corporate gym membership Option to opt into private medical cover Dress-down Fridays Access to a dedicated training and development academy Supportive, close-knit team with a genuinely positive culture If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you! We take your application seriously and WE RESPOND TO EVERY APPLICATION…because getting a job is hard enough. The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.