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Client:
Telent
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Job Views:
3
Posted:
14.05.2025
Expiry Date:
28.06.2025
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Job Description:
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers the chance to work with a skilled team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects.
The Cloud Engineer will foster and improve relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.
Our Technology Teams are committed to bringing the digital revolution to various sectors across the country. Join us to innovate, develop networks, and make a significant impact by helping to build and maintain the nation's critical infrastructure connectivity and security.
What you’ll do:
* Train internal staff and customers on products and solutions.
* Assist with Professional Services and Sales opportunities within Network Services.
* Monitor customer incidents and report on nominated accounts.
* Identify trends, security threats, and technical bulletins affecting customers.
* Manage documentation related to customer platforms and Telent Cloud Services.
* Follow internal and external processes for task management and documentation updates.
* Support Proof of Concept scenarios, Type Approval activities, and lab testing.
* Create technical documentation including TA, POC, RFC, WI, and SoW.
* Conduct peer reviews of engineering documentation.
* Assist in pre-staging equipment for customer sites.
* Participate in customer meetings such as support reviews and incident reviews.
* Ensure accurate and timely timesheet submissions.
* Link certifications and training to business objectives.
* Complete and submit overtime and expenses accurately.
* Adhere to GDPR and security policies regarding sensitive data and incidents.
Who you are:
The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in a medium to large support environment, with on-premise Cloud Services experience.
* Desirable certifications include VCP 6.x-DCV and LPIC-2.
* Knowledge of Networking, Microsoft SQL Server, Azure MFA, Microsoft System Configuration Manager, and VMware vCloud Director.
* Leadership qualities, pride in your work, hands-on technical skills, and excellent communication skills are essential.
What we offer:
At Telent, you can develop your skills across various sectors and technologies. We promote an inclusive culture that values diversity and encourages everyone to be themselves and thrive at work.
Benefits include:
* 26 days annual leave plus options to buy or sell days
* Company-matched pension scheme
* Family-friendly policies
* Occupational health and wellbeing support
* Discounts through Telent Reward scheme
* Ongoing development and support
Our values:
* Be Inclusive
* Take Responsibility
* Collaborate
* Be Customer-focussed
#LI-Hybrid #TJ-Hybrid
About Telent:
Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support across the UK. Join us to make a meaningful impact, work with a dedicated team of over 3,000 professionals, and help improve everyday life through technology.
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