Main area Administration Grade Band 3 Contract Permanent Hours Part time - 28 hours per week (Working days are Monday, Tuesday, Thursday and Friday) Job ref 419-7743553-AMS-MF
Employer York and Scarborough Teaching Hospitals NHS Foundation Trust Employer type NHS Site Scarborough Hospital Town Scarborough Salary £25,760 - £27,476 pro rata Salary period Yearly Closing 20/05/2026 23:59
Assistant Medical Secretary
Band 3
Our Values
* We are KIND
* We are OPEN
* We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
Job overview
We are recruiting for a part time Assistant Medical Secretary, to join the Secretarial Team within the Cardiology Department, based at Scarborough Hospital. You will provide support to the Medical Secretaries and their Consultant Teams.
Excellent administration/secretarial skills and audio-typing experience/qualifications are required, as well as a good understanding of customer relations. You will be required to deal with queries from patients, Consultants and GPs.
Main duties of the job
You will be responsible for typing clinical and administrative letters, answering telephone enquiries and dealing with patient queries, as well as covering the Medical Secretaries during periods of absence, and multi-disciplinary team meeting work.
The successful candidates will be required to have good organisational skills, with the ability to prioritise the demands of a busy office and manage their time and workload effectively.
Working for our organisation
We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
27 days holiday rising to 33 days (depending on NHS Trust service).
A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully.
A variety of different types of paid and unpaid leave covering emergency and planned leave.
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
NHS Car Lease scheme and Cycle to Work scheme.
An extensive range of learning and development opportunities.
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.
Inclusive Workplace
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.
If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr. recruitment@nhs.net.
Qualifications
* GCSE English Language, Grade C or above (or equivalent)
* Qualification or appropriate training in customer service
* ECDL
Experience
* Experience of using a variety of IT applications, including Microsoft Office
* Experience of working in a customer focused environment
* NHS experience
Skills
* Proficient audio typist with the ability to accurately transcribe complex audio tapes and type complicated medical information whilst subject to frequent interruption
* Effective communication skills, verbal and written
* Ability to cope with distressing and emotional situations with patients, relatives and staff
* High level of interpersonal skills, including sensitivity, diplomacy and empathy
* Excellent organisational skills
* Ability to assimilate new practices and knowledge
* Ability to be flexible and to adapt to new demands
* Ability to get on well with members of a team
* Ability to exercise judgement and resolve problems
Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.
DBS Checks
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment. By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £27.38 for a standard check and £55.38 for an enhanced check. The level of check will be determined by the post you are applying for.
Please note that Volunteers and Bank only staff will not be charged.
The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check - basic, standard and enhanced.
The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone 0300 106 1452 or email sensitive@dbs.gov.uk .
Employee Assistance Programme (EAP)
All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.
Sponsorship
Please note: Under current Home Office Immigration Rules we are unable to offer sponsorship for roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria. Currently, this rules out sponsorship for Band 2, and some Band 3 roles. In addition to this, there are a number of other roles not eligible for sponsorship, therefore applicants requiring it may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa .
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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